Compassion
Every client is treated with kindness, patience, and genuine care — not just as a passenger, but as a person.
Our story
About Active Care Transport
More than just a ride — your trusted partner in healthcare mobility, serving Central New York with compassion and commitment since 2025.
Who we are
Patient-centered transportation you can trust
At Active Care Transport, we are more than just a ride. Since 2025, we have proudly served communities across Central New York with compassionate, on-time, patient-centered non-emergency medical transportation.
Our services are tailored to individuals who need assistance getting to medical appointments, therapy, hospital discharges, or dialysis. From wheelchair-accessible vans to ambulatory transport, our fleet meets the diverse needs of every rider.
Every driver and attendant is trained in patient safety, sensitivity, and customer service — because we treat every client with dignity and care.
Our Mission
“To remove transportation barriers for individuals needing healthcare access — by providing safe, reliable, and respectful mobility solutions for all.”
What we stand for
Our core values
Reliability
On-time pickups, dependable service, and consistent communication so you never have to wonder about your ride.
Safety
ADA-compliant vehicles, certified securement systems, and trained staff make every ride as safe as possible.
Dignity
Everyone deserves transportation that respects their independence and treats them with honor.
Accessibility
No transportation barrier should stand between someone and the healthcare they need.
Excellence
From the vehicles we drive to the service we deliver, we hold ourselves to the highest standard.
Our riders
Who we serve
Anyone across Central New York who needs safe, reliable transportation to healthcare and beyond.
Seniors & Elderly
Routine medical visits, social outings, and personal appointments.
Wheelchair Users
ADA-compliant vehicles with trained assistants for safe transfers.
Dialysis Patients
Reliable, scheduled transportation to regular dialysis centers.
Mental Health
Compassionate transport to therapy and psychiatric appointments.
Ready to ride with us?
Schedule your first ride today and experience the Active Care Transport difference.