Getting there,
with care.

Non-emergency medical transportation you can count on — for doctor visits, dialysis, therapy, hospital discharges, and everyday outings across Syracuse and Central New York.

ADA-compliant fleet
Medicaid-approved
24/7 scheduled rides
Trained, vetted drivers
Active Care Transport branded company van

Transportation for every need

A range of solutions tailored to diverse medical needs — delivered with the care and dignity every rider deserves.

Wheelchair Transport

Vehicles equipped with lifts and securement systems, plus trained attendants to assist with boarding and exiting.

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Ambulatory Transport

Door-to-door help for riders who can walk but want a steady hand getting to and from their appointment.

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Regular Transport

Comfortable, on-time rides for medical appointments, dialysis, therapy, and other healthcare needs.

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A smiling senior passenger with a caring attendant

More than just a ride

Since 2025, Active Care Transport has served communities across Central New York with compassionate, on-time, patient-centered transportation — from wheelchair-accessible vans to ambulatory rides.

Every driver and attendant is trained in patient safety and sensitivity. Whether it's helping someone into a vehicle or waiting while they finish an appointment, we treat every rider with dignity and care.

ADA-Compliant Fleet

Every vehicle meets ADA standards — wheelchair lifts, securement systems, and accessibility features.

Trained, Certified Staff

Drivers and attendants are trained in patient safety, sensitivity, and customer service.

Punctual & Reliable

Your appointments matter. On-time pickup is our promise, every single ride.

Compassionate Care

We treat every rider with dignity, patience, and respect — more than just a ride.

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How it works

Request your ride

Book online in a couple of minutes or call us — whatever is easiest for you.

We confirm the details

Our team calls or emails to confirm pickup, timing, and any special needs.

We get you there

A trained driver arrives on time and takes you door-to-door, with care.

Payment options we accept

We work with Medicaid, insurance, and private pay so transportation is never a barrier to getting the care you need.

Medicaid

Approved Medicaid transportation provider for New York.

Private Pay

Affordable rates for individuals paying out of pocket.

Voucher Rides

Accepting vouchers from approved social-service agencies.

Insurance

We work with most major insurance providers.

Ready to schedule your ride?

Book online in minutes, or call us anytime — we're available 24/7 for scheduled ride inquiries across Central New York.